Pixie Creations Party Entertainment Company Policy

Over-time

  • Over-time is available for an additional fee of $75 per half-hour and is based solely on the availability and discretion of Pixie Creations LLC.
  •  Client understands pricing and hourly rate and acknowledges overtime (additional hours) stipulation.  Client understands that entertainment is contracted only for the time signed and agreed upon.  Any time above and beyond the stated agreement schedule time is considered “additional hours”.  Client will verbally state to Pixie Creations representative if additional hours are wanted and clearly state the amount of “additional hours” that will be added as an addendum to this agreement.  Client agrees to pay for these services (“additional hours”) at the rate of $75.00 per half-hour at the conclusion of the event.  In the event, payment is not made the client is aware that these charges will be charged to the account credit card on file.

Deposits, Payments, Charges and Balances

    • At the time of deposit we can accept cash or credit cards.  All parties are subject to NY States sales tax (8.75%)
    •  A non-refundable deposit of 50% is required to secure your reservation date
    •  The balance is due in cash, credit card, or bank check 3 days prior to the party. 
    •  Additional unexpected guest can be paid for in cash on the day of the party.   
    • All deposits are non- refundable if the client cancels or changes the event. 
    • Client willing completes the Pixie Creations LLC’s company credit card authorization form and acknowledges and permits Pixie Creations LLC to charge the client’s account reference credit card number on file for all outstanding charges due to Pixie Creations for balances, services or items ordered.  **In the event that this occurs, a 5% surcharge will be applied.**

Cancellations or Rescheduling:

    •  If you cancel the day of your party, due to rain, the deposit is non-refundable.
    • We require a minimum of 4 hours notice if you are cancelling your party due to inclement weather. 
    •  In the event that you need to reschedule your event, your deposit can be used towards any future booking for up to 1 year from the date of cancellation.  We apologize for any inconvenience this many cause but every time someone books an event with us we take the date out of the "availability" list, therefore losing the business of any subsequent booking.

Rain Date Insurance

  • If you would like to purchase a "Rain Insurance" policy to guarantee our services on an alternate date (just in case), that date can be purchased for an additional charge of 50% of your event price. Call for more info. (347) 321-8672.

Indemnification

        • Client understands that Pixie Creations LLC reserves the right to deny and child/guest who desires face painting/cheek/hand art with visible or suspicious open wounds, lesions or skin conditions that may contaminate paints and sacrifice the safety and hygiene of other children/guests.  Pixie Creations LLC uses quality FDA hypo allergenic approved face paints.